USE
The Improvement Compass Toolkit
Practical tools for evaluating decisions, identifying organizational friction, testing controls and investments, and turning MBFC + SH into everyday practice.
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Book 1 · Framework
The Improvement Compass
A Framework for Better Decisions and Improvement
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Book Preview
Preface + Introduction + Part I opening + Chapter 1
Why Another Improvement Framework? → The Improvement Problem → Understanding Improvement → The Million-Dollar Question: The Denver Airport Lesson.
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Cases in The Improvement Compass
Explore the breadth of organizations, decisions, and challenges examined throughout the book.
Denver International AirportSpace Shuttle ChallengerToyota Production SystemFederal ExpressSouthwest AirlinesDeepwater Horizon
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Book 2 · Judgment
The Decision Lens
Learning to Think Before Outcomes Are Known
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The Decision Lens Toolkit
Practical tools for framing difficult decisions, testing assumptions, changing perspective, comparing alternatives, and seeing consequences before the outcome is known.
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Book Preview
Preface + Introduction + Part I opening + Chapter 1
Reading History Forward → What Is a Decision Lens? → Strategic Judgment → The Danger of Yesterday’s Success.
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Cases in The Decision Lens
Explore the breadth of organizations, decisions, and challenges examined throughout the book.
IntelKodakNokia / AppleNetflixMicrosoftApollo 13
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Book 3 · Organizations
Decision Architecture
How Organizations Learn, Adapt, and Improve
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The Decision Architecture Toolkit
Seven practical tools for making the systems around decisions visible—mapping decision architecture and flow, testing ownership, examining information, recording important decisions, identifying organizational debt, and reviewing whether the architecture still fits the work.
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Book Preview
Preface + Introduction + Part I opening + Chapter 1
Beyond the Decision → The Architecture Behind the Decision → The Organization Behind the Decision → The Invisible Architecture.
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Cases in Decision Architecture
Explore the breadth of organizations, decisions, and challenges examined throughout the book.
General MotorsFBINUMMI / Toyota–GMProcter & GambleWalmart / Retail LinkCoca-Cola / New Coke
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Book 4 · Capability
Leadership Leverage
Building Organizations That Thrive Without You
USE
The Leadership Leverage Toolkit
Practical tools for distinguishing necessary from inherited leadership dependence and building judgment, ownership, accountability, and capability where responsibility can move.
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Book Preview
Preface + Introduction + Part I opening + Chapter 1
The Organization Beyond the Leader → The Leadership Paradox → The Shadow of Leadership → The Leader Is Inside the System.
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Cases in Leadership Leverage
Explore the breadth of organizations, decisions, and challenges examined throughout the book.
Red HatHCL TechnologiesUSS Santa FeRitz-CarltonFordW. L. Gore & Associates
Explore Case Studies →One Series. Four Areas of Application.
Start with the first book and follow the progression, or begin with the challenge most relevant to your organization.